Peter A Koretsky, MD PA - Gastroenterology

System/Device Requirements

• Smartphone / Tablet: Patients will need to use their device’s browser. Patients will also need to allow camera and microphone access.
• Computer / Laptop: A webcam and microphone will be needed. Patients will need to use one of the following browsers: Firefox, Chrome or Safari. Patients will also need to allow camera and microphone access.

Internet Speed Requirements:

Patients will need a minimum, steady internet speed of 3-4 Mbps download and upload. Patients may experience more intermittent issues if they use any of the following:

• Wifi: If the patient is using wifi internet, they should remain as close to the wireless access point (usually a router) as they can for the best signal strength.
• Satellite: If the patient is using satellite internet, they may experience intermittent service, especially if there are clouds in the area or anything else that could interfere with the satellite signal.
• Cell Service: If the patient is in a heavily fortified building, or building with other items/signals that could interfere with their cell signal. If they experience any issue, they should try to move closer to a window, patio or other area that is more open, as long as they are aware of others around them and what information others may overhear.